Policy and Research Director - Transportation Alternatives June 2015 - Present
Senior Research Executive - Hall & Partners Healthcare June 2014 - June 2015
Researcher – Harvard School of Public Health June 2013 – June 2014
Planning, conducting, and managing quantitative and qualitative research for three simultaneous projects about improving surgical safety, enhancing integration of health services for patient-centered care, and implementing teamwork strategies in primary care. I have designed questionnaires, conducted statistical and interview analysis, drafted papers for peer-reviewed journals, performed literature reviews, and formulated policy recommendations based on results. I also provide input into methodology and research design, liaise with private and charitable sector stakeholders and funders, and coordinate tasks and meetings among multi-institution project teams.
Research & Investigations Intern - US Equal Employment Opportunity Commission Nov 2012 – May 2013
Conducted background research, depth interviews, and statistical modelling, and wrote reports in the San Francisco District Office, preparing for cases involving the enforcement of laws prohibiting discrimination in hiring practices. Entrusted with the handling of sensitive and confidential documents.
Graduate Student Instructor – University of California, Berkeley Aug 2012 – May 2013
Taught undergraduate discussion sections in conjunction with lectures for sociology courses “Evaluation of Evidence” and “Economy and Society.” Provided tutoring and marked exams and research papers.
Graduate Student Researcher – Institute of Governmental Studies, UC Berkeley Jan 2011 – Aug 2012
As part of the Network on Building Resilient Regions, conducted interviews and performed quantitative data analysis contributing to a forthcoming book on suburban migration of poverty and the changing role of non-profit organisations in service delivery. Designed research plans utilising data from the United States Census and American Community Survey.
Research Executive – Ipsos MORI, London Aug 2008 – Jul 2010
Designed, executed, and analyzed qualitative and quantitative research for public, private, and charitable sector clients, working both independently and as part of a group. I drafted research proposals, designed questionnaires and interview guides, administered surveys and interviews, analysed large longitudinal data sets, performed desk research, evaluated samples, checked outputs from computerized survey systems, wrote reports, and presented results to clients in local and central government and the charitable sector. I worked across policy areas ranging from housing and regeneration to health, social care, and disability. Reports are available upon request.
Intern – British Urban Regeneration Association, London Oct 2007 – May 2008
Conducted background research and interviewed subjects from across Britain for a report commissioned by the Department for Communities and Local Governments concerning best practices in community-led regeneration. As part of the research team, I presented our report at the House of Lords in January 2008.
University of California, Berkeley
Master of Arts, Sociology, 2012
Thesis: “People and Their Places: Drivers of Neighborhood Satisfaction in an English Area-Based Urban Regeneration Initiative”
London School of Economics and Political Science
Master of Science, Social Policy and Planning (Distinction), 2008.
Dissertation: “Here Comes the Neighbourhood: Does the Introduction of Mixed Tenure on Housing Estates Reduce Social Exclusion?”
Columbia University, New York, NY
Bachelor of Arts, Urban Studies (Sociology Specialization) with Special Program in Creative Writing (Magna Cum Laude), 2007.
Additional skills and qualifications
Market Research Society (UK) Advanced Certificate in Market and Social Research, awarded August 2009.
Experience conducting ethnographic research, survey research, depth interviews, focus groups, and literature reviews.
Proficient in all Microsoft Office programs, Adobe Photoshop and Illustrator, ArcGIS, SPSS, and Stata.
Extensive experience designing surveys and interviews for people with physical and/or mental disabilities.
Confident public speaker and creative writer.
Strong knowledge of urban policy and politics.
Fluent in Spanish.
Awards and Honors
Anglo-California Foundation Pre-Dissertation Grant, 2012
University of California, Berkeley, Department of Sociology Small Research Grant, 2012
Richard Titmuss Prize for Best Performance on the Degree of Master of Science in Social Policy and
Planning, London School of Economics, 2008
John Jay Scholar for exceptional academic and personal achievement, Columbia University, 2003-2007
Phi Beta Kappa, Columbia University, 2007
Seymour Brick Memorial Prize in Playwriting, Columbia University, 2007
Solomon and Seymour Fisher Civil Liberties Fellowship, Columbia University, 2006
Co-Author: Fernandez J-L, McDaid D, Kite J, Schmidt A, Park A, Knapp M (2008) Inequalities in the Use of Services Among Older People in England. A Rapid Review of the Literature, Age Concern, London.
Co-Author: British Urban Regeneration Association (2008) Community Inspired: A Best Practice Guide to Community Led Regeneration. British Urban Regeneration Association for HM Department for Communities and Local Governments, London.
Contributor: Ballon, Hilary and Jackson, Kenneth T. (2007) Robert Moses and the Modern City: The Transformation of New York. W.W. Norton & Company, New York.
Conferences and Presentations
“Lessons from the New Deal for Communities: What Drives Resident Satisfaction in London’s Most Deprived Neighbourhoods?” at Londonicity 2012: The Second Annual London Studies Conference, University of London Institute of Education.
“People and Places: Drivers of Neighborhood Satisfaction in an English Area-Based Regeneration Initiative” at the American Sociological Association 2012 Annual Meeting.